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About Us

The QPoint Story

From Humble Beginnings To Trusted Engineering Solutions

With decades of enriching experience, expertise, and technology-driven benchmark solutions, QPoint Engineering Solutions Pvt Ltd has established itself as a premier name in the pumping industry. Our journey began on the 1st of March, 2002, as a humble 1st-Gen enterprise named Star Enterprises. We started by offering repair services for household appliances, water pumps, and electrical motor winding. After a couple of years, we recognized the immense potential in the water pump market and pivoted our focus exclusively to service and repair, rebranding as Pump Care Services in 2007 .

That same year, a significant moment arrived when we became associated with Grundfos as their Authorised Service Partner for the domestic segment, catering to individual bungalows and apartment complexes. This partnership laid the foundation for our future. After achieving mastery in pump repair and understanding the root cause of pump failure, we decided to evolve. We wanted to be more than just a service provider, we aimed to become a one-stop solution. This vision led to the formation of QPoint Engineering Solutions Pvt Ltd in 2013 .

Our Expertise and Commitment to Quality

Today, QPoint Engineering Solutions is a trusted Grundfos Authorized Pumps Distributor in Pune, offering a comprehensive range of services that include design, installation, sales, and support. We have successfully transformed the shortcomings of the industry into our forte, making us a top choice for those seeking best pumping services in Pune and reliable water pump dealers in Pune.

Our commitment to excellence is backed by a state-of-the-art, 11,000 sq. ft. facility in Pune. This advanced center houses a pump testing facility with a performance capacity of up to 300m3/hr and serves as a dedicated training centre for our engineers and technicians . This facility enables us to provide exceptional industrial pumping service  and repair to clients across industries, including construction, OEMs, IT parks, and housing societies.

Our Formula for Success: Long-Term Partnerships

One of the biggest reasons for our success is that we treat our clients as long-term associations. Rather than offering short-term quick fixes, we provide them with long-term solutions that add value to their business and operations. This client-centric approach is why we are one of the most trusted names for Grundfos pump dealers in Pune .

Our process-driven approach and investment in technology, such as customized CRM software, ensure that every task we execute comes from a place of deep expertise and experience. This dedication to quality and customer satisfaction allows us to set a new standard of quality and expectations for the industry.

PURPOSE AND VALUES

MILESTONES

2002

Started operations as Star Enterprise.

2004

Rebranded from Star Enterprise to Pump Care Services.

2007

Upgraded logo & Became Grundfos 1st Authorized Partner for Domestic segment in India

2009

Partnered with BYST to empower entrepreneurial growth.

2009

National Award from Citi Group Role Of Individual Entrepreneurship.

2010

Tale of two youths' rise from workers to entrepreneurs

2010

Received Bank of Baroda award for Business Excellence.

2010

Received Rotary Club award for Community Impact.

2011

1st Industrial Grundfos Pump system

2012

1st Commercial Project Grundfos Pump system Contributing 964 KW.

2013

Earned the Status of Grundfos Industry Partner

2013

Founded QPoint with a purpose to Enhance Associate Partners Experience

2016

Installed first in-house pump test bed facility.

2016

Enrolled in Chrysalis "The Game of Business" program.

2017

Achieved benchmark repair for Grundfos submersible motors.

2018

Received Award from Grundfos.

2019

Became an Authorized IPC partner.

2022

Relocated to new and expanded office premises.

2022

Became the Energy Audit partner.

2023

Established a new advanced Pump Test Bed.

2023

Inaugurated new facility by Angelo, Global Head.

2023

Became India's 1st Authorized Service Partner as per Global Policy.

2024

Achieved ISO 9001:2015 Certification by TUV Nord.

2025

Formed new partnerships with Euroteck, Consergy, Matel Motion and Scalewatcher.

2026

Achieved prestigious Grundfos Elite industry Partner Rating.

BOARD MEMBERS

  • Avinash Gore (Mentor to the Founder)

    With over four decades of global leadership experience, Avinash Gore has held senior executive positions with renowned multinational organizations including Höganäs Group and Alfa Laval. His career spans Asia Pacific, Europe, North America, the Middle East, and Latin America, where he successfully led large-scale manufacturing, sales, and service operations.

    As President & CEO of North American Höganäs Inc., he led a US$300 million business across the USA, Canada, and Mexico, overseeing multiple manufacturing facilities and a workforce of 375 employees. He later served as President of Höganäs Environment Solutions LLC, spearheading the Höganäs Group’s global environmental business initiatives from the United States.

    As a respected mentor and strategic guide, Avinash Gore has been a constant source of inspiration and support to the Founder since the inception of Star Enterprise. His guidance has been instrumental in shaping the vision, values, and strategic direction of the business through its evolution into Pump Care Services and ultimately QPoint Engineering Solutions Pvt. Ltd.

  • Mustafa Sayyed (Founder & CEO)

    Mustafa Sayyed is the Founder and Managing Director of QPoint Engineering Solutions Pvt Ltd, a leading company that provides Engineering Solutions for Pumping Systems. He has over 25 years of experience in the pumps industry.

    He is instrumental in managing the portfolios of business development and finance.

    Mustafa Sayyed is extremely passionate about the pumps industry and strongly believes that relationship building is key. He masters in providing customized solutions and ensures customer satisfaction.

  • Mohammed Shaikh (Director)

    Mohammed Shaikh is a visionary and a leader with rich experience in increasing sales revenues.

    He masters in developing profitable business relationships and his hands-on experience in service and exceeding targeted sales goals in business have increased the client base over the years.

    He has formulated and implemented sales and business development strategies that have catered repeat as well as invited new business.

  • Sabina D'Souza (Director)
    Sabina Dsouza

    With an experience of over 20+ years in marketing and human resources, Sabina D’souza believes that every employee is an asset.

    She is skilled at brand positioning and has a record of achievement in conceiving & implementing ideas that drive revenue and organizational growth.

    Sabina has worked in India and the Middle East with various international clients and knows the importance of client communications and implementations with regards to business processes and strategies.

AWARDS & ACCOLADES

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